Privacy Policy
At MASIA, your privacy is our priority. Learn how we protect and manage your personal data with the highest security standards.
Certifications and Compliance
Certifications that guarantee maximum protection of your data
GDPR Compliance
Full compliance with the EU General Data Protection Regulation
ISO 27001
International standard for information security management systems
Spanish Data Protection Law
Compliance with Personal Data Protection and Digital Rights Guarantee Law
SSL/TLS Encryption
End-to-end encryption in all communications
Data We Collect
Transparent information about what data we collect and what we use it for
Identification Data
Examples:
- Name
- Phone
- Company
Purpose:
Contact and service provision
Retention:
Duration of commercial relationship + 6 years
Navigation Data
Examples:
- IP
- Cookies
- Website behavior
Purpose:
Improve user experience
Retention:
24 months maximum
Commercial Data
Examples:
- Service history
- Billing
- Communications
Purpose:
Commercial relationship management
Retention:
10 years (legal obligation)
Your Rights
As a user, you have specific rights regarding your personal data
Access
Request information about what personal data we have about you
Rectification
Correct incorrect or incomplete personal data
Deletion
Request deletion of your personal data ('right to be forgotten')
Limitation
Restrict processing of your personal data
Portability
Receive your data in structured and machine-readable format
Opposition
Object to the processing of your personal data
How to exercise your rights?
Send an email to info@grupomasia.es specifying your request. We will respond within a maximum of 30 days.
Security Measures
Advanced protection of your data
Technical
- • AES-256 encryption
- • Automated backups
- • Firewalls and detection systems
- • Regular security audits
Organizational
- • Continuous staff training
- • Restricted access protocols
- • Confidentiality agreements
- • Regular impact assessments
Contact and Inquiries
Data Protection Officer
Email: info@grupomasia.es
Phone: +34 644 533 375
Hours: Monday to Friday, 9:00 - 18:00
Supervisory Authority
Spanish Data Protection Agency (AEPD)
Website: www.aepd.es
Phone: 901 100 099
Data Controller: Grupo MASIA
Purpose: Provision of business automation services
Legal basis: Data subject consent and contract execution
Legal Notice and Data Protection
Legal Notice
This message and its attachments are intended exclusively for its recipient and may contain confidential information subject to professional secrecy. Its communication, reproduction or distribution is not permitted without the express authorization of Grupo Masia. If you are not the intended recipient, please delete it and inform us by this means.
Data Protection
In accordance with Article 13 of Regulation (EU) 2016/679 of the European Parliament and Council and Organic Law 3/2018 of December 5 (LOPDGDD), we inform you that personal data collected from the data subject will be processed under the responsibility of the Data Controller, Grupo Masia, for sending communications about our products and services and will be kept as long as neither party objects or during the period necessary to comply with legal obligations.
Fair and transparent data processing is guaranteed. Data will not be transferred to third parties except in cases where there is a legal obligation.
We inform you that the rights of access, rectification, deletion, limitation of processing, or opposition to processing, as well as the right to data portability may be exercised before the Data Controller by any legally valid means, accompanied by a copy of an official document identifying you, by sending a message to the email: info@grupomasia.es, according to the terms established by applicable regulations.
You can consult additional and detailed information on Data Protection on our website grupomasia.es